Nobly POS

Nobly POS Review

Updated as of September, 2023

My Nobly POS review offers the internet’s most in-depth overview of Nobly POS and its services. We’ll take a close look at the pros, cons, features, pricing, hardware, customer service, integrations, and more. If you’re trying to decide if Nobly POS is the best POS platform for your business, make sure to read ahead!

Overview of Nobly POS

Nobly POS is a global point of sale platform with headquarters in London, England, with offices in Austin, Montevideo, and Melbourne. The company has been providing hospitality technology to companies since its inception in 2013. Unlike EPOS Now, another UK-based POS company, Nobly POS is built specifically for the restaurant and hospitality industry.

It’s an iPad-based system that allows users mobility and flexibility at an affordable price. The company’s offline mode ensures that you never lose business when the internet crashes. You’ll find that Nobly POS is packed with features that help restaurant owners build menus, manage restaurants, keep tabs on staff, process payments, and more. You can even track your inventory down to the ingredient level.

Nobly POS has a long list of compatible integrations and payment processors. The company provides you with plenty of flexibility and scale potential. Considering it offers POS transactions on the iOS platform, it’s an excellent service for everything from dine-in restaurants to food trucks.

So, is Nobly POS suitable for your restaurant? Let’s dive into the deeper details in this review!

Pros vs Cons

Pricing

Nobly POS doesn’t publicly advertise its pricing structure, but it’s my understanding that the software costs about $59 per month, per terminal. The company claims that it provides custom quotes depending on your business and its needs. While this might sound good, it’s actually more of a negative than a positive.

I typically prefer to work with companies that are upfront about their pricing structure. It makes it easier to compare multiple services simultaneously (and helps you avoid paying hidden fees). Nobly POS says it will base its pricing on the number of registers and locations you need to service.

Still, Nobly POS claims that you can schedule a free demo if you want to try out this service without making any financial commitments. Always make sure to clarify the exact pricing before you commit to any partnerships.

Demo Video

Key Features

If you want to test a point of sale service, you need to understand its features and benefits. Below, let’s unearth the primary features on offer at Nobly POS:

Tableside Ordering Features

Nobly POS is primarily operated on iPad systems. Because of this, there are many benefits to using a mobile POS. For instance, you can easily take it tableside to process orders and receive payment. It’s an excellent feature if you’re looking to send requests directly to the kitchen — you’ll benefit from this if you run a busy restaurant.

Also, because Nobly POS has an offline mode, you won’t have to worry about losing connection in other parts of your restaurant.

Deployment Type

Nobly POS is a cloud-based service that provides cloud storage and synchronization with a central system. While this cloud offers added security and functionality, the software is still locally installed on your hardware device. This means that the system is a hybrid POS platform — in my opinion, this is the best type of POS service.

The good thing about the locally installed component of this service is ‘offline mode.’ We all know that WiFi can crash at the most inopportune times, so it’s essential to have a service that can handle a connectivity gap. Offline mode will store all data on your hardware device until connectivity is established — it will then sync up with the rest of the system.

You don’t need the internet to keep your business moving. You can even take payments when you’re in offline mode!

Data Reporting Features

If you want to keep your finger on the pulse of your restaurant, you need data reporting capabilities in your point of sale system. At Nobly POS, you’ll benefit from an extensive back-office platform that allows you to track sales, inventory, staff performance, timesheets, trends, and more. You can produce custom reports and export them to various accounting platforms.

While there are plenty of back-end features available at Nobly POS, it’s essential to keep in mind that there have been a few complaints about this part of the service’s usability. Some customers do say that the backend isn’t intuitive.

Industries Served

Nobly POS is suitable for a broad range of hospitality businesses. You’ll find that the company has niche specifications and features for a variety of different restaurant types. There are individual features for dine-in restaurants, bars, cafes, QSR, food trucks, coffee shops, delis, bakeries, and more.

You can even find specific features for sushi restaurants, pizza restaurants, and a range of restaurant types. In terms of business size, it’s certainly best suited to small and medium-sized businesses. But because of the integrations, payment processor flexibility, and cloud management tools, you can potentially scale this system to a large organization.

Ease of Use

Nobly doesn’t overcomplicate its platform. It’s straightforward to amend orders, split tabs, and process various transactions. If you’re looking for a platform that’s intuitive and easy to learn, you can’t go wrong with Nobly POS.

While its aesthetic design isn’t as advanced as some of the other Titans in the industry, its usability is as good as any other iPad POS. Using Nobly POS can help you save time and money when you need to train new staff. It’s a great way to improve efficiency in the workplace.

The only downside is that some customers complain that the back-office features are slightly more complicated.

Hardware

At Nobly POS, you’re only able to operate the software platform using iOS devices. It’s built for the flexible and mobile nature of iPads. While you can bring your own iPad to the table, you can also purchase a variety of different hardware bundles if you’re looking for additional functionality.

Cash drawers, printers, stands, and other critical components are all available directly through Nobly POS.

While the lack of Android support is slightly annoying, the iPad-based nature of this service means you won’t get stuck with a random, clunky POS device that’s provided by your point of sale company. iPads are one of the best options when it comes to hardware.

Integrations

If you want to scale your business, it’s critical to use a point of sale platform that allows third-party integrations. These integrations and add-ons can help you improve your point of sale platform and increase efficiency. Fortunately, you’ll find plenty of excellent integrations at Nobly POS.

You can use Nobly’s integrations to improve order management, branding, accounting, workforce management, and more. Leading integrations include QuickBooks, Deputy, Xero, MarketMan, and Pepper!

If you want to develop your own third-party integrations for the platform, there’s an API for developers. While this will require some expertise on your end, it’s an excellent feature for a business looking to customize its point of sale platform.

Payment Processing

Credit card processing flexibility is a huge positive at Nobly POS. Unlike some POS resellers, which may lock you into in-house processing, Nobly lets you choose between a range of third-party payment processors. You’ll easily be able to accept all major forms of credit cards, as well as EMV payments and Apple Pay.

Some of the most popular payment processors at Nobly POS are listed below:

• NAB Velocity
• SumUp
• Worldpay/Vantiv
• Tsys

This flexibility is an excellent feature — it allows you to shop around for the best payment commissions on the market.

Customer Service

Nobly POS’s customer support hotline is available 24/7. You won’t have to worry about being left in the dark if you experience a technical problem with your point of sale platform. Believe it or not, there are still plenty of POS providers that don’t offer this customer service level.

While there are plenty of positive reviews about Nobly POS and its customer service team, there are still a few negative points worth highlighting. In terms of negative feedback, the backend of the software can be complicated and counterintuitive to use. It also appears that some customers had to wait over a day to hear back from the customer service team.

Keep in mind; there is much more positive feedback on Trustpilot about Nobly POS than negative feedback. The company also has the highest rating awarded by the Better Business Bureau — an A+. It’s safe to say that this is a popular company.

Our Verdict

It’s no wonder that this service is so popular with its client base — there really is a lot to like about Nobly POS. If you’re looking for a comprehensive point of sale platform that’s easy to use, you’ll find exactly what you’re looking for in Nobly POS. It also comes packed with restaurant features that help you quickly process transactions and manage multiple tabs simultaneously.

With tableside ordering and offline mode, you’re able to move around your restaurant without worrying about connectivity. You’ll also benefit from tons of excellent integrations and the option to choose your own credit card processor. The only thing I wish they would change is their transparency around pricing — they should offer clear, flat-rate pricing information to the public.

So, if you’re looking for a solid iPad-based point of sale provider, it’s worth exploring Nobly POS a little more. You can contact their team directly for a free demo!

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