Return, Refund & Cancellation Policy

Effective Date: 9/23/2025

POSUSA.com is an independent point-of-sale (POS) solutions directory and lead generation platform. We connect businesses with trusted POS providers, including SkyTab (Shift4), Toast, Lightspeed, and other partners.

Important: POSUSA does not sell or bill hardware, software, or services directly. All payments, subscriptions, returns, cancellations, and warranty claims are managed by the respective POS provider.

Returns & Refunds

• Return and refund policies are determined by the POS provider you contract with (e.g., Shift4, Toast, Lightspeed).
• Some providers may offer a trial period or satisfaction guarantee (such as SkyTab’s current 30-day trial).
• Defective hardware is generally covered under provider warranties.
• All return requests must be submitted directly to the provider. POSUSA cannot issue refunds on behalf of providers.

Cancellations

• To cancel a POS subscription, contact your provider directly.
• Cancellation policies, including notice periods and fees, vary by provider.
• POSUSA cannot alter or waive provider cancellation terms.

Warranties

• Hardware warranties are provided by the POS provider (e.g., lifetime warranty on SkyTab hardware through Shift4).
• Warranty claims must be submitted directly to your provider.

Provider Contact Example

For SkyTab (Shift4):

• 📞 (888) 276-2108
• 📧 support@shift4.com

For other providers, please refer to your signed agreement or the provider’s support team.

POSUSA Contact Information

For general site or lead-related questions (not returns or billing):

• 📞 (888) 243-3831
• 📧 info@posusa.com