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SkyTab POS

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Product is rated as #6 in category Restaurant POS Systems

SkyTab POS System: A Comprehensive Review for Modern Restaurants

SkyTab Restaurant POS Review

Updated as of: June, 2024

Choosing the right POS system can transform your restaurant’s efficiency and customer experience. This article dissects SkyTab POS, providing you with an unvarnished look at its capabilities, ease of use, and performance to help you make an informed decision without the sales pitch.

Key Takeaways

  • SkyTab POS offers a comprehensive, user-friendly, and robust system for restaurants, featuring online ordering, contactless options, and advanced marketing and loyalty tools.
  • Designed for a diverse range of establishments, SkyTab POS is flexible and scalable, suitable for various food service businesses from full-service restaurants to nightclubs, indicating its widespread adoption.
  • The system provides advanced analytics and reporting tools, aiding decision-making with insights into sales, inventory, and performance, all at a competitive price of $29.99 per terminal per month with no upfront costs.
  • Get a Demo of SkyTab POS to see if it’s the right choice for your business.

SkyTab POS Unveiled: Features and First Impressions

The SkyTab POS system is packed with features that aim to streamline restaurant management, setting it apart from many POS systems. From its all-in-one platform solutions to its user-friendly interfaces, the system seems to have it all.

Additional functionalities, such as online ordering, contact-free options, and extensive marketing and loyalty features, make it a robust solution, among other POS systems. But can it really handle every aspect of restaurant operations, as the manufacturer claims?

The system’s sleek design and ease of use have certainly earned it kind words from users, who appreciate its robustness and comprehensive reporting capabilities.

These features, coupled with state-of-the-art hardware devices, appear to enhance daily restaurant activities, making SkyTab a favorite among several food service establishments. However, these are bold claims that we shall put to the test.

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SkyTab POS Pricing

So how much is SkyTab? SkyTab POS is $29.99 per month/per terminal with no upfront cost for the hardware and software.

Skytab POS Pricing

This fee also includes:

  • Online Ordering
  • Marketing & Loyalty
  • Contactless Solution
  • Website Builder
  • Reservations & Waitlist

We like the pricing model with no upfront cost, but you must sign an agreement and use Shift4’s payment processing services to join the program. The agreement is for one (1) year, with no early termination fees, which isn’t a bad deal.

Target Audience: Who Benefits Most from SkyTab?

A diverse range of food service establishments, including:

  • Full-service restaurants
  • Quick-service restaurants
  • Pizzerias
  • Cafes
  • Bars
  • Nightclubs
  • Multi-location enterprises

All are accommodated by the SkyTab POS system. Given its robustness and versatility, it’s no surprise that the system is recognized for meeting the unique needs of various businesses within the restaurant industry.

The system’s broad acceptance is evident in its current user base, which spans tens of thousands of restaurants and bars. This suggests that SkyTab POS offers a solution that is not only functional, but also flexible enough to meet the diverse needs of the food service sector.

The Look and Feel of SkyTab POS Hardware

Image of SkyTab POS Systems

The brand’s commitment to durability and design is demonstrated through the SkyTab POS hardware. Built to withstand the rigorous demands of daily use in restaurant environments, the hardware is commercial-grade and backed by a lifetime warranty.

Customers have commended the sleek design of the point of sale hardware, which not only serves practicality but also adds visual appeal to business spaces. The design aesthetic is intended to enhance the dining environment, contributing positively to the overall ambiance of restaurants and bars.

What’s Included with Your SkyTab POS

The items shipped with the SkyTab POS include:

  • Receipt printer paper roll
  • Cables (Cat-5, USB)
  • Employee ID cards
  • Stainless steel cash drawer
  • Epson TM-M30 thermal receipt printer
  • Advantage Program welcome kit
  • TP-Link router
  • SkyTab POS workstation
  • SkyTab POS card reader
  • SkyTab POS workstation hub
  • Power adapter for the workstation

This comprehensive bundle ensures that businesses have all the necessary peripherals to set up and start using the SkyTab point-of-sale system right out of the box. The installation process of the SkyTab POS system is conducted by certified technicians.

Once installed, initial tests and safety checks are necessary before the system can go live. This attention to detail ensures a smooth transition to the new system, paving the way for enhanced business operations.

SkyTab in Action: Real-World Performance

SkyTab POS has demonstrated its value in real-world settings. Restaurants using the system have reported:

  • Improved efficiency
  • Reduced customer wait times
  • Mobile ordering and payments
  • Reliable performance without any major issues

Training staff on the use of the system is a breeze, with most requiring only a single day of training to effectively operate the new system. This ease of use and quick learning curve contribute to the overall positive real-world performance of the system, making it such a positive experience for users.

However, some users have reported slower than expected response times from SkyTab POS customer support and issues that necessitated follow-up support, which might affect their overall customer support experience. This is an area that might require attention from the SkyTab team to ensure customer satisfaction.

Navigating the Software: User Experience Defined

The SkyTab POS system excels in providing a superior user experience, making it the right POS system for businesses seeking efficiency and ease of use. Its interface is designed to be user-friendly and intuitive, enabling staff to adapt quickly and operate the system effectively.

This straightforward usability and the minimal learning curve have earned the system praise from new users. When it comes to choosing SkyTab POS, businesses can be confident in the system’s ease of use and efficiency.

The system’s responsive touchscreen interface is another standout feature, with superior touch response time lauded by users. Additionally, the display clarity under various lighting conditions is a recognized feature, further enhancing the user experience.

Despite the overall positive feedback on user interface intuitiveness, some users have reported difficulties with adjusting modifiers in the SkyTab software. However, the system allows for quick order modifications and easy fixes of errors, which enhances service efficiency.

Analyzing the Analytics: Does Data Help Drive Decisions?

Lighthouse Data Reporting & Analytics

Offering extensive reporting and analytics features, the SkyTab POS system delivers detailed insights into sales data, inventory management, and customer preferences. These features are essential for restaurant managers and operators in making informed business decisions.

The back office command center, Lighthouse, offers advanced tasks like email marketing, loyalty program management, and online reputation management, which are not the departments typically associated with analytics or a sales rep. These complement the analytics in steering strategic decisions.

Through the InCharge mobile app, SkyTab extends the reach of its analytical tools, providing on-the-go access to various reports related to sales, ticket times, and staff performance via SkyTab Mobile. This enables quicker and more flexible decision-making.

Is SkyTab POS Worth Your Menu Price?

With a competitive monthly fee of $29.99 per terminal, encompassing both hardware and software with no upfront costs, the SkyTab POS system presents one of the most affordable POS system solutions for food service businesses to accept payments, including contactless payments.

Compared to alternatives like TouchBistro or Toast, which may incur additional costs for features that are standard in other systems, SkyTab POS provides full support without limiting features based on customer payment tiers.

Our Verdict

In conclusion, the SkyTab POS system offers a comprehensive solution for restaurant management. Its robust features, user-friendly interfaces, and state-of-the-art hardware devices make it a popular choice for various food service establishments. The system’s real-world performance, extensive analytics, and cost-effectiveness further enhance its appeal.

However, like any product, SkyTab POS has its shortcomings, including reported difficulties with adjusting modifiers and slower customer service response times. Despite these, the system’s benefits seem to outweigh its drawbacks, making it a compelling choice for restaurants seeking to optimize their operations.

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Frequently Asked Questions

Is SkyTab a Harbortouch?

Yes, SkyTab was formerly known as Harbortouch POS. It is a product offered by Shift4, a payment processing company.

How much does it cost to use SkyTab online?

Using SkyTab online costs $29.99 per month for each workstation, with no up-front costs, and it includes hardware, software, installation, training, support, and access to the “In Charge” mobile app for back-office reporting. This makes it a comprehensive and cost-effective solution for restaurant management.

Does SkyTab integrate with QuickBooks online?

Yes, SkyTab integrates with QuickBooks Online, along with other accounting software such as QuickBooks Desktop, Oracle NetSuite, and Xero. This allows for seamless integration of POS data with accounting systems.

How easy is it to set up SkyTab POS?

Setting up SkyTab POS is straightforward and is typically done by licensed technicians using an Android emulator on a Windows computer. So, it’s relatively easy to set up SkyTab POS.

Who is the target audience for SkyTab POS?

The target audience for SkyTab POS includes full-service restaurants, quick-service restaurants, pizzerias, cafes, bars, nightclubs, and multi-location enterprises. It caters to a wide range of food service establishments.

Specification: SkyTab POS

Best For


Business Size

Small, Medium, Large

POS Type

Android, Cloud

Software Type


Free Trial

Demo Only

Merchant Services

In-House Only

Pricing Model

Monthly Payment

Price Range


Videos: SkyTab POS

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