Here’s a little background on our website and how it can help you. Our site www.posusa.com initially started out as an e-commerce website selling POS software and hardware online, but I found it was not optimal (for our team and me) to sell and support customers remotely. There are undoubtedly exceptions, plenty of companies are doing it successfully, but in my opinion, it’s not the best way.
I also run a POS company in Texas called a Dallas POS Systems, and from all my years of experience, there’s no substitute for working directly with customers at their place of business. I feel it’s imperative to fully understand the customer’s concept and environment before handing them over a new POS system. At Dallas POS Systems we meet with potential customers and perform onsite demos of our products. We do this, so our customers get a real feel and understanding of what they are purchasing. And due to the fact we spend time onsite discovering the needs of our customers, we know the best solutions to offer. Unfortunately, not everyone is doing this. I understand it’s not always possible to meet with someone locally, especially for someone living in a smaller city where a POS company might not be available.