Written by Jason Feemster, POS specialist with 15+ years of experience helping restaurants and retailers troubleshoot POS systems, payments, and hardware issues.
Common Issue: Aloha end-of-day fails to close, sales don’t upload, or reports get stuck in processing.
Fast Fixes: Restart BOH services, check network connectivity, verify open checks, rebatch credit cards.
Want guided help? Try the POSUSA POS Support Assistant (Free).
Aloha End-of-Day not closing? Reports may freeze, credit card batching fails, or terminals won’t roll to the next business day.
This guide walks you through the steps to safely complete EOD and avoid data loss.
Table of Contents
Why Aloha End-of-Day Fails
- Unclosed checks preventing EOD
- Credit card batch failed to settle
- BOH services stalled during closing
- Network disconnect between terminals & BOH
- Disk space full on BOH or terminals
- Corrupted reporting files
How to Fix Aloha End-of-Day Closing Issues
1. Close All Open Checks
Aloha cannot end the business day if checks stay active.
- Close all unpaid checks in active revenue centers
- Void abandoned test orders if needed
If a single check blocks EOD → find and close it first.
2. Rebatch Credit Cards
Failed or hanging batches block reports from finalizing.
- Rebatch from BOH or payment processor portal
- Confirm settlement success
If batch fails — resolve processor issue before retrying EOD.
3. Restart BOH Aloha Services
Closing scripts may stall if BOH is overloaded.
- Restart key Aloha BOH services
- Ensure CPU and memory are stable
- Retry End-of-Day closing
If multiple terminals are stuck → this is the priority fix.
4. Check Network Connectivity BOH ↔ Terminals
Reports must transfer from each terminal to BOH — no network = no close.
- Ping BOH from terminals
- Check for disconnected switch ports
Wireless networks often cause report upload failures.
5. Verify Disk Space on BOH Server
Full disks cause closing scripts and reports to fail.
- Free up space on BOH
- Restart closing process
If terminals cannot save logs → clearing storage is required.
When to Contact Aloha Support
- Credit card batch won’t settle
- All terminals fail EOD at the same time
- BOH error messages show corrupted reports
- You cannot locate open checks preventing close
Aloha EOD & Reporting – FAQs
Why won’t End-of-Day finish?
Why won’t reports upload?
Do terminals need internet for EOD?
Can I force EOD anyway?
Try the POSUSA POS Support Assistant
Need help getting Aloha reports to close correctly?
- POSUSA POS Support Assistant
- Select Aloha
- Search: “end of day”
- Follow guided closure steps
Stay compliant and start your next business day stress-free.
Thinking About Switching POS Systems?
If you’re dealing with repeated POS issues, it might be time to compare more reliable options built for restaurants and retail businesses.
Takes 30 seconds • No sales pressure
