Rezku POS Review: Pricing, Features & Pros vs Cons

Updated: January 2026 • Verified Q1 2026

Rezku is a restaurant-focused POS system from Guest Innovations, based in Sacramento, California. Originally launched in 2012 as a reservation system, Rezku introduced its POS platform in 2017 and has since matured into a serious competitor against better-known brands like Toast and Square.

What sets Rezku apart is its hospitality-first approach. Rather than trying to serve every industry, Rezku builds exclusively for food and beverage operations—from pizza shops and breweries to fine dining and food trucks. The result is a system packed with restaurant-specific features: 3-day offline credit card processing, half-and-half pizza ordering, delivery driver dispatch, and one of the best customer support teams in the industry.

Pros & Cons

Rezku POS Pricing

Rezku recently simplified its pricing structure, moving away from per-terminal pricing to straightforward monthly plans:

What’s Included (All Plans)

Unlike competitors that nickel-and-dime you for every feature, Rezku includes a robust feature set at no extra cost:

• Manager’s mobile app — Real-time sales and management on the go
• Gift card & loyalty program — Customer rewards with online portal
• Online ordering website — First-party, branded, commission-free
• Smart kitchen display system — Multi-station order routing
• 3-day offline mode — Keep taking orders and payments without internet
• Custom analytics & reporting — Deep insights with auto email reports
• Ingredient-level inventory — Low-stock alerts and auto-86ing
• Employee time management — Clock-in/out with payroll export
• Coupons & happy hour pricing — Scheduled promotional pricing
• Advanced modifiers — Sub-modifiers, forced modifiers, conversational ordering
• Check splitting — By seat, item, or dollar amount
• 24/7 US-based support — No extra charge, ever

Optional Add-Ons

Hardware Costs

Hardware is priced separately and varies based on your setup. Rezku requires iPads for POS terminals but can often reuse existing compatible equipment:

• iPads: Required for POS (bring your own or purchase)
• Printers: Epson or Star compatible
• Cash drawers: Standard models supported
• Card readers: Must be purchased through Rezku

Contact Rezku sales at 530-298-7219 for a custom hardware quote.

Key Features

Online Ordering & Delivery

• First-party online ordering: Branded website with no commissions
• Pizza-friendly: Half-and-half pizzas with sub-modifiers
• QR code ordering: Customers scan, order, and pay from their phone
• Third-party integration: DoorDash, Uber Eats, Grubhub orders print directly to kitchen
• DoorDash Drive: Assign in-house deliveries to DoorDash drivers
• Delivery dispatch: Driver management with Apple Maps integration

Front of House

• Tableside ordering: Take orders and payments at the table
• Bar tab preauthorization: Swipe cards and return to customers
• Check splitting: By seat, item, or custom amount in seconds
• Custom floor plans: Visual table layouts
• Customer-facing display: Order confirmation screens

Back of House

• Kitchen display system: Multi-station routing with pacing controls
• Inventory tracking: Ingredient-level with low-stock alerts
• Auto-86: Automatically mark items unavailable when stock runs out
• Employee management: Time cards, permissions, payroll export
• Custom reporting: Build reports from 150+ data points

Customer Engagement

• Loyalty program: Points-based rewards with online customer portal
• Gift cards: Physical and digital, work online and offline
• Couponing: Flexible discounts with promo codes for online orders
• Email marketing: Mailchimp integration

Industry-Leading Offline Mode

Rezku’s standout feature is its 3-day offline capability. When your internet goes down:

• Continue taking orders at every station
• Print to kitchen printers
• Process credit card payments (stored securely)
• Transfer orders between terminals
• All data syncs automatically when connection restores

This is significantly better than competitors who may only offer a few hours of offline operation—or none at all.

Payment Processing

Rezku handles all payment processing in-house. Third-party processors are not supported.

• Payment methods: EMV chip, magstripe, contactless, Apple Pay, Google Pay
• Cash discount/dual pricing: Display cash and card prices to offset fees
• PCI DSS compliant: “Out of scope” compliance minimizes audit requirements
• Daily deposits: Funds deposited daily with transparent monthly statements

Processing rates are not publicly disclosed. Contact Rezku sales for a custom quote based on your volume. Some users report rates as competitive or better than Toast and Square for high-volume restaurants.

Integrations

Rezku has expanded its integration ecosystem significantly:

• Accounting: QuickBooks, Xero, Sage 100
• Inventory: Restaurant365, YellowDog, MarginEdge, BevSpot
• Scheduling: 7shifts
• Delivery: DoorDash, Uber Eats, Grubhub, Postmates (via Chowly)
• Marketing: Mailchimp

Rezku vs. Competitors

Customer Support

Customer support is where Rezku truly shines—and it’s consistently cited as the #1 reason customers choose and stay with Rezku.

• 24/7 availability: Live support around the clock, every day
• US-based team: No overseas call centers or language barriers
• No extra charge: Unlimited support included with every plan
• Fast response: Most chat inquiries answered in under a minute
• Personal advisor: Dedicated onboarding specialist for new customers
• In-app training: Short tutorial videos accessible from the POS

Rezku reports 99% uptime and 90% first-call resolution. In an industry where getting a human on the phone is increasingly difficult, Rezku’s support team is a genuine competitive advantage.

User reviews consistently highlight:

“The support team is TOP notch. We can get to someone quickly when there is a problem and they are all so personable and helpful.”

Who Should Use Rezku?

✅ Best fit for:

• Pizza restaurants and delivery-focused operations
• Bars, breweries, and taprooms
• Full-service and quick-service restaurants
• Food trucks needing reliable offline operation
• Multi-location restaurant groups
• Owners who value responsive customer support
• iPad users comfortable with Apple ecosystem

❌ Not ideal for:

• Retail stores, salons, or non-food businesses
• Businesses wanting Android or Windows options
• Operators who need to choose their own processor
• Those seeking the absolute lowest upfront cost

FAQ

Verdict

Rezku has evolved into one of the best-value restaurant POS systems on the market. At $99/month for up to 5 stations with online ordering, loyalty, gift cards, and KDS all included, it undercuts competitors who charge extra for these essential features.

The 3-day offline mode is industry-leading, and the 24/7 US-based support is genuinely exceptional—a rarity in an industry where getting help often means navigating chatbots and overseas call centers. For pizza restaurants and delivery operations, Rezku’s specialized features are hard to beat.

The downsides are real but manageable: you’re locked into iPads and Rezku’s payment processing, and the lack of retail functionality means it’s strictly for food and beverage operations.

Rating: 8/10 — An excellent restaurant POS with outstanding support, feature-rich plans, and best-in-class offline capability. The iPad-only requirement and locked-in payment processing keep it from a perfect score, but for the right restaurant, Rezku delivers exceptional value.

Recommendation: Rezku is ideal for pizza restaurants, bars, breweries, and any restaurant that values responsive support and reliable offline operation. The $99/month Core plan is an exceptional deal for multi-terminal restaurants. For retail or mixed-use businesses, look at Square or Clover instead.

About the Author

Jason Feemster
POS systems expert and founder of POSUSA.com, a trusted industry resource since 2011. With over a decade of hands-on experience testing and reviewing point-of-sale systems, he helps business owners choose solutions that actually fit their needs.