Clover Not Turning On? How to Fix Clover Devices That Won’t Power Up (Quick Fix Guide)
Written by Jason Feemster, POS specialist with 15+ years of experience helping restaurants and retailers troubleshoot POS systems, payments, and hardware issues.
Common Issue: Clover device not turning on, stuck on logo, dead battery, or not responding to the power button.
Fast Fixes: Charge the device for at least 10–15 minutes, try a different power cable/brick, hold the power button for a full reboot, and clean the charging ports.
Need official help? See our Clover Customer Service Guide.
Want instant troubleshooting? Try the POSUSA POS Support Assistant (Free).
If your Clover device won’t turn on—whether it’s a Clover Flex, Mini, Station, Duo, or Solo—this guide will walk you through the fastest ways to diagnose and fix power issues. These steps apply to devices that appear dead, won’t charge, are stuck on the Clover logo, or won’t respond to the power button.
Table of Contents
- 1 Common Causes of Clover Not Turning On
- 2 How to Fix a Clover Device That Won’t Turn On
- 2.1 1. Charge the Clover Device for 10–15 Minutes
- 2.2 2. Try a Different Power Brick or Cable
- 2.3 3. Hard Reboot the Clover Device
- 2.4 4. Check the Charging Port (Flex, Mini & Go)
- 2.5 5. Try a Docking Base (Clover Flex & Mini)
- 2.6 6. Fix Clover Devices Stuck on the Clover Logo
- 2.7 7. For Clover Station / Duo / Solo
- 3 When to Contact Clover Support
- 4 Clover Not Turning On – FAQs
- 5 Try the POSUSA POS Support Assistant
- 6 Thinking About Switching POS Systems?
Common Causes of Clover Not Turning On
- Dead or drained battery
- Faulty power brick or charging cable
- Damaged charging port
- Stuck during boot (frozen on Clover logo)
- Outlet not supplying power
- Battery not seated properly (Clover Flex models)
- Software crash or frozen OS
How to Fix a Clover Device That Won’t Turn On
1. Charge the Clover Device for 10–15 Minutes
Most Clover “dead” devices simply have a drained battery. Clover Flex and Mini especially need a solid charge before they will power on.
- Connect the device to power
- Use the official Clover charging brick if possible
- Let it charge for 10–15 minutes
- Try powering it on again
If there’s no charging light at all, move to the cable/brick steps below.
2. Try a Different Power Brick or Cable
Clover devices are extremely sensitive to low-power chargers. Many third-party chargers won’t deliver enough wattage to wake the device.
- Swap the charging brick
- Try a different cable
- Avoid phone chargers—use a high-wattage Clover-approved adapter
- Test a second outlet
If it charges with one brick but not another, the adapter is the issue.
3. Hard Reboot the Clover Device
Sometimes the Clover OS freezes, creating a black screen even though power is technically on.
- Hold the power button for 10–15 seconds
- Release
- Press the power button once more to start the device
This often fixes devices stuck on the Clover logo or frozen mid-boot.
4. Check the Charging Port (Flex, Mini & Go)
Dust, grease, or debris can block the charging pins and prevent power from flowing into the device.
- Inspect the USB-C or proprietary Clover port
- Remove debris with compressed air if needed
- Ensure the connector snaps firmly into place
Loose or wiggly ports are a common hardware failure point—especially on Clover Flex.
5. Try a Docking Base (Clover Flex & Mini)
If your Clover Flex or Mini won’t charge through the cable, try placing it on the charging cradle or dock if you have one.
- Place the device firmly on the base
- Confirm the base light turns on
- Wait 5–10 minutes
If it charges on the base but not with a cable, the cable or port is damaged.
6. Fix Clover Devices Stuck on the Clover Logo
If your Clover device powers on but freezes on the Clover logo, it may be a boot loop or software crash.
- Hold the power button for 10–15 seconds (force reboot)
- Try powering on while connected to the charger
- Confirm the battery isn’t completely drained
If the device keeps freezing on the logo, this usually requires Clover support intervention.
7. For Clover Station / Duo / Solo
These larger units rely on a separate power supply. If the unit is dead:
- Make sure the power brick is firmly connected
- Check the cable behind the customer-facing screen
- Inspect the wall outlet or use a new outlet
- Restart by holding the power button 10–15 seconds
A dead or overheated power brick is one of the most common failures on these models.
When to Contact Clover Support
If your Clover device still won’t turn on, you may be dealing with a hardware failure or internal battery issue.
- Battery failure (common on Clover Flex)
- Damaged charging port
- Power brick failure
- Software corruption during boot
- Internal motherboard/power IC failure
Get official help here:
Clover Customer Service – Phone, Chat & Help Center
Clover Not Turning On – FAQs
Why won’t my Clover turn on?
Why is my Clover stuck on the Clover logo?
How long should Clover charge before turning on?
Why does my Clover Flex not charge?
Can Clover batteries fail?
Try the POSUSA POS Support Assistant
Want guided help for Clover power issues?
- POSUSA POS Support Assistant
- Select Clover
- Type: “Clover not turning on”
Thinking About Switching POS Systems?
If you’re dealing with repeated POS issues, it might be time to compare more reliable options built for restaurants and retail businesses.
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