Written by Jason Feemster, POS specialist with 15+ years of experience helping restaurants and retailers troubleshoot POS systems, payments, and hardware issues.
Common Issue: Clover update stuck, failing, or freezing during installation. Sometimes the device loops back to the update screen.
Fast Fixes: Restart Clover, reboot router, switch to Ethernet, free up storage, or force the update manually.
Need official help? See our Clover Customer Service Guide.
Want guided troubleshooting? Try the POSUSA POS Support Assistant (Free).
Clover not updating or stuck on the update screen? This is a common problem on Clover Flex, Mini, Mobile, and Station devices—especially after long periods without updates. The device may show “Installing Update,” freeze mid-update, or loop repeatedly.
Below are the most common causes and the fastest ways to get your Clover device updated properly.
Table of Contents
Common Reasons Clover Updates Fail
- Poor or unstable internet connection
- Wi-Fi security blocking Clover update servers
- Insufficient storage space
- Corrupted previous update file
- Router firewall blocking Clover ports
- Clover froze during a power interruption
How to Fix Clover Not Updating
1. Restart the Clover Device
This refreshes the system and often restarts a stuck update automatically.
- Unplug the power cable.
- Wait 10 seconds.
- Reconnect and reboot the device.
If the update immediately freezes again, continue below.
2. Check Wi-Fi & Internet Speed
Updates can fail if Clover loses internet mid-download or your Wi-Fi signal is weak.
- Restart your router.
- Move Clover closer to the router.
- Avoid guest networks or VPN connections.
- Test internet on another device.
Your Clover should automatically resume downloading the update once the connection stabilizes.
3. Switch to Ethernet (Mini / Station)
Wired connections make updates far more stable and prevent file corruption.
- Plug Ethernet into the Clover hub/base.
- Restart the device and retry the update.
4. Free Up Storage Space
Low storage can trigger update errors or “not enough space” messages.
- Open the Clover Dashboard.
- Go to Apps → Storage.
- Uninstall unused apps.
- Clear cached data if available.
Reboot and run the update again.
5. Check Firewall or ISP Blocking
Clover needs to access update servers. If ports are blocked, updates fail repeatedly.
- Open router firewall settings.
- Ensure ports 443 and 5222 are not blocked.
- Disable strict filtering temporarily.
- Restart modem/router.
6. Force a Hard Reboot
This clears partial updates and allows Clover to download a clean file.
- Hold the power button for 15–20 seconds.
- Release and power back on.
Most stuck updates resolve after a forced restart.
7. Factory Reset (Last Resort)
If the update file is corrupted beyond repair, a reset may be required.
- Power off the Clover completely.
- Hold power + volume up (Flex/Mobile).
- Choose “Factory Reset.”
- Allow 10–15 minutes for OS reinstall.
You’ll need to reactivate your device afterward.
When to Contact Clover Support
- The update is stuck for more than 20 minutes
- The device shows “Update Failed” repeatedly
- The Clover keeps rebooting during update
- You see “System Corruption” warnings
Clover Customer Service – Phone, Chat & Help Center
Clover Update Not Working – FAQs
How long should a Clover update take?
Why does my Clover freeze mid-update?
Can I stop a Clover update?
Does Clover need Wi-Fi or Ethernet to update?
Try the POSUSA POS Support Assistant
Need step-by-step help fixing Clover update issues?
- POSUSA POS Support Assistant
- Select Clover
- Type: “update”
- Follow the guided flow
It’s fast, free, and designed for real restaurant and retail environments.
Thinking About Switching POS Systems?
If you’re dealing with repeated POS issues, it might be time to compare more reliable options built for restaurants and retail businesses.
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