Clover Screen Not Responding? How to Fix Freezes & Touch Issues (Quick Fix Guide)
Written by Jason Feemster, POS specialist with 15+ years of experience helping restaurants and retailers troubleshoot POS systems, payments, and hardware issues.
Common Issue: Clover screen not responding, frozen touchscreen, or delayed touch input.
Fast Fixes: Restart the device, clean the screen, unplug/replug the power brick, and remove card reader or peripherals causing lock-ups.
Need official help? See our Clover Customer Service Guide.
If the screen is dead or hardware-failed, it may be time for a replacement. Check Clover hardware support options.
If your Clover screen is not responding—whether it’s frozen, lagging, or ignoring touch inputs—you can fix most issues in a few quick steps. This guide applies to Clover Station, Clover Mini, and Clover Flex.
Need guided troubleshooting? Use the POSUSA POS Support Assistant and select Clover.
Table of Contents
- 1 Clover Screen Not Responding – Common Causes
- 2 How to Fix a Clover Touchscreen That’s Not Responding
- 2.1 1. Restart the Clover Device (Most Common Fix)
- 2.2 2. Clean the Screen (Oil & Moisture Can Block Touch)
- 2.3 3. Remove Peripherals That May Be Freezing the Device
- 2.4 4. Check the Power Supply & Cable
- 2.5 5. Update Clover OS
- 2.6 6. Let the Device Cool Down
- 2.7 7. Last Resort: Full Restart / Reset Options
- 3 When to Contact Clover Support
- 4 Clover Screen Not Responding – FAQs
- 5 Try the POSUSA POS Support Assistant
- 6 Thinking About Switching POS Systems?
Clover Screen Not Responding – Common Causes
- Temporary software freeze
- Peripheral lock-up (card reader, printer, barcode scanner)
- Overheating (very common on Clover Mini & Flex)
- Power brick or cable not providing stable power
- Screen protector interfering with touch input
- Dirty or greasy display
- Old Clover OS version
- Hardware failure (touch panel or motherboard)
How to Fix a Clover Touchscreen That’s Not Responding
1. Restart the Clover Device (Most Common Fix)
On Clover Mini & Flex:
- Press and hold the power button
- Wait for the device to turn off
- Power it back on
On Clover Station (2018/2021 models):
- Unplug the power brick
- Wait 10 seconds
- Plug it back in
Reboots clear 90% of touchscreen freezes.
2. Clean the Screen (Oil & Moisture Can Block Touch)
- Use a microfiber cloth
- Wipe away grease, smudges, and moisture
- Remove any aftermarket screen protectors
Clover touchscreens are sensitive to oil buildup, which can cause “phantom taps” or dead spots.
3. Remove Peripherals That May Be Freezing the Device
- Card reader
- Printer cable
- USB accessories
- Cash drawer
- Barcode scanner
Faulty peripherals commonly lock the UI. After disconnecting, reboot the device.
4. Check the Power Supply & Cable
If the Clover power brick is loose or failing, the touchscreen may become slow or unresponsive.
- Ensure the power brick is firmly plugged in
- Try a different outlet
- Inspect the cable for damage
Clover Mini is especially known to freeze when power fluctuates.
5. Update Clover OS
- From the main Clover home screen, open Settings → About Device
- Look for update prompts
- Install updates and reboot
Outdated OS versions can cause lag, crashes, and touchscreen issues.
6. Let the Device Cool Down
Clover Mini and Flex often overheat during busy hours, causing screen lag or tap delays.
- Turn off the device for 5–10 minutes
- Move Clover away from heat sources
- Avoid blocking ventilation ports
7. Last Resort: Full Restart / Reset Options
If nothing works, try a full shutdown:
- Power off completely
- Unplug peripherals
- Wait 15 seconds
- Power back on
If the screen still won’t respond, you may need hardware repair.
See our guide: How to Reset a Clover Credit Card Machine
When to Contact Clover Support
If the touchscreen is cracked, consistently freezing, or completely unresponsive, you may be dealing with hardware failure.
Clover Customer Service – Phone, Chat, & Help Center
Clover Screen Not Responding – FAQs
Why is my Clover screen not responding?
Why is my Clover touchscreen lagging?
How do I restart Clover if the screen is frozen?
Why did my Clover freeze during a sale?
Is my Clover screen broken?
Try the POSUSA POS Support Assistant
For guided troubleshooting, try our free support assistant:
- POSUSA POS Support Assistant
- Select Clover
- Type: “Clover screen not responding”
It’s fast, free, and built for real restaurant and retail environments.
Thinking About Switching POS Systems?
If you’re dealing with repeated POS issues, it might be time to compare more reliable options built for restaurants and retail businesses.
Takes 30 seconds • No sales pressure
