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Clover Station POS

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9.5/10 (Expert Score)
Product is rated as #2 in category Restaurant POS Systems
Clover Station is a versatile, all-in-one POS for small businesses of all types including restaurants, retail stores, and service businesses. Clover offers affordable pricing, sleek hardware, tons of features, and easy-to-use software. Its app store also provides you with some of the most extensive feature options currently available on the market.
Easy to Use
9.5
Value
9
Support
8.5
Functionality
9.5
Feedback
8.5
PROS:
  • Sleek all-in-one POS
  • Free online ordering
  • Affordable monthly price point
  • Simple flat processing rates
  • Integrates with many apps and add-ons
CONS:
  • Must use proprietary hardware
  • Added features increase price

Clover Station POS Review


Review of Clover Station POS System

Updated as of June, 2021

My Clover Station POS review will take an in-depth look at the variety of features available in this unique POS platform. As the point-of-sale industry continues to modernize, there is a range of competitors offering impressive feature lists. Choosing the right POS platform for your business is critical if you want to improve your restaurant or small business efficiency.

We have personally worked with and reviewed many POS systems. We also scan the internet for reviews, feedback, and research data from merchants about their experience with various products. In this review, let’s find out if the Clover Station POS is right for your business!

Overview of Clover Station POS

Clover Station is a popular all-in-one POS for many new restaurants and small business owners. This POS solution comes with everything you need including point of sale software, hardware, and payment processing with a sleek, professional look. It’s not the cheapest POS on the market, but the Station is designed for users to get up and running quickly with an App Market to expand functionality.

Clover Station is suitable for retail shops and service-based businesses, however, for this review, we’ll primarily take a look at Clover Station’s restaurant POS services. The company offers complete hardware POS ‘stations’ that makes it plug-and-play for the non-techies. Its hardware platform comes with a durable touchscreen and provides a range of options based on your business type.

Clover is a California-based POS provider that first opened its doors in 2012. Not long after entering the market, Clover was purchased by First Data Corporation (Now Fiserv), one of the largest payment processing companies. Based on that info, expect that products will be bundled with a merchant account. The good news is that the rates are advertised and straightforward.

Clover Station provides its users with the ability to add a variety of external applications – you can also choose your own payment processor (more on that below). Users can quickly build menus, customize interfaces, view reporting data, manage employees, and more. Best of all, the software is straightforward to learn to use and the overall hardware aesthetics are appealing to the eyes.

Is Clover Station any good? Continue reading to find out!

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Visit our page to compare the top restaurant POS systems in a few easy steps. Answer a few simple questions, and we’ll present the best option(s) for your business with the combination of being the perfect solution and affordable based on your business needs. Or do you want to look at additional options? Visit our list of the best POS options for restaurants.

Pros vs Cons


PROS:

  • Sleek all-in-one POS
  • Affordable monthly price point
  • Simple processing rates
  • Free online ordering
  • Extremely easy to use and navigate
  • Extensive list of apps and add-ons
  • Flexible credit card processing options
  • Access reporting data from offsite locations

CONS:

  • Must use proprietary hardware
  • Added features increase the price
  • Some customers complaints


Pricing

How much does Clover Station cost? Software for the traditional register station starts at $39.95 per month. The full-service restaurant POS software starts at $69.95 per month. Hardware is an additional cost as outlined below.

It’s critical to find a POS system that you can afford. While many POS platforms offer affordable prices at face value, things can get much more expensive when diving into the service’s real cost. So, what type of price points are on offer with Clover Station POS? Let’s take a more in-depth look at Clover’s POS pricing below:

Clover Station Cost

Station (For Any Business)

  • $39.95 per month
  • Station – $1,399
  • Station Pro – $1,649
  • $9.95 per month for additional device


Counter Service Restaurant

  • $39.95 per month
  • Station Pro – $1,649
  • $9.95 per month for additional device


Full-Service Restaurant POS

  • $69.95 per month
  • Station – $1,349
  • Add Flex – $350
  • $9.95 per month for additional device


Processing Rates

  • 2.3% +10c for in-person transactions
  • 3.5% +10c for keyed-in transactions


Check Latest Price

*All prices are subject to change; please see vendor’s website for current pricing.

Clover Station includes an Android 14″ touchscreen POS system with a swivel stand, cash drawer, and receipt printer. The main difference between Station and Station Pro is that the Station Pro comes with a dedicated customer-facing display. You can also add the Clover Mini or the Clover Flex for additional payment and device flexibility (at an extra cost).

As you can see, Clover’s offering is relatively affordable when you compare it to the rest of the POS market. If you want to purchase additional add-ons or apps, you’ll also need to factor in those costs to determine the product’s correct price. They offer the first month of software for free and free shipping on hardware, which is great.

Clover Station boasts of having a transparent pricing model, but some customers seem to think otherwise. There are some allegations that hidden fees and charges pop up out of nowhere – this may be linked to First Data Corporation merchant accounts – but it’s always a good idea to read the fine print before signing any agreements.

With some POS platforms, these types of hidden fees may be down to independent distributors. To clarify, it’s essential to discuss all costs with Clover Station to ensure that you won’t find any nasty surprises.

You can choose to pay the hardware costs as an entire lump sum for those who have the budget. But if you can’t afford to pay for all your hardware upfront, you can also spread the cost across three payments; this is a crucial benefit for new restaurant owners trying to avoid upfront cash flow issues.

Promo Video

 

Key Features

Below are some of the key features we like with Clover Station’s restaurant point of sale platform:

  • Online ordering to take orders and payments online for contactless delivery
  • Easy to navigate platform
  • Easy to build comprehensive menus
  • Robust hardware system that comes packed with additional accessories (printer, cash drawer, etc.)
  • Easily access reporting data and sales from an offsite location — you don’t need to be in your restaurant to see how sales are going
  • Pre-authorize tabs to ensure that customers have access to funds for bill payment
  • Build and split tabs to provide customers with easy payment options — you can also add discounts to orders
  • Manage your employees with individual logins and performance trackers

Clover Station Full Service Restaurant POS

  • Manage promotions, happy hours, seasonal menus, and a wide range of customizable features that help improve what you can offer to customers
  • Additional liability insurance included with a software subscription.
  • Build a physical model of your restaurant within the point of sale software — this can help you manage reservations and orders.
  • Accepts contactless, chip, and other traditional credit card payments — cash and check are also compatible.
  • Offline payment processing — you don’t need an internet connection to process credit card payments.
  • A wide range of apps available — you can genuinely scale this service by taking advantage of third-party integrations.
  • Inventory tracking helps you manage your restaurant’s supplies — it can help you avoid nasty surprises!

Data Reporting

Clover’s analytic tools provide insights into the trends and data driving your business and let you track key metrics like revenue and sales, all in real-time! Filter reports to show best-selling products, time of day, or monthly sales trends and drill down into per-item details. Reporting can be accessed anywhere and anytime from mobile devices or directly from the dashboard. Monitor your income stream with quick access sales reports.

Deployment Type

Clover Station POS is a primarily cloud-based system. While the company’s software is installed on your hardware system, all reporting data and information is stored in a cloud. You’ll also be able to remotely access your menus, reporting data, restaurant information, and more. Don’t worry about hardware malfunctions — your data is safe in the cloud at Clover Station.

As mentioned previously, you can take card payments via Clover Station if you’re not connected to the internet. This is a critical feature that you won’t find with many other cloud-based platforms. If you’re worried your internet connection isn’t consistent enough to guarantee seamless payments, Clover Station might be one of your best options.

Industries Served

Clover Station offers a traditional POS platform that can be used across a broad range of industries. But the POS software that we’ve been exploring in more depth today is explicitly built for the restaurant industry. It’s excellent for small to mid-sized restaurants. While it offers plenty of in-house features, it certainly doesn’t have the strength that you find in some of the more prominent names in the industry for larger restaurant environments.

Clover Register Check Out Example

But there is a bright side for those who plan on growing their business. Because of the number of add-ons, downloadable apps, and integrations available with Clover Station, you can scale this platform quite well if you need more functionality. We’ll explore the type of features on offer via these add-ons in the Integrations & Add-ons section below.

While Clover Station’s primary platform is best suited to small and mid-sized businesses, the additional apps can help you scale it to more significant operations. But the other apps you can download on your station will come with an added expense.

Ease of Use

When you sift through the various features available with Clover Station, one of the core benefits is how easy it is to use the application. If you want to invest considerable money in a new POS solution, it’s essential to make sure that you find it easy for staff to handle.

Server Using Clover Station

The entire Clover Station platform is easy to navigate. For restaurant owners, you can quickly build menus and access reporting data from offsite locations. The software’s straightforward nature means that new member training won’t eat away at your time.

Hardware

One of the biggest hurdles for many small business owners is the hardware requirements associated with a point-of-sale platform. Clover Station makes it easier by offering a full ‘station’ to its clients. But not so fast — you’ll still have to pay a fair amount of money to gain access to their complete software and hardware package. You can find Clover Station pricing information here.

Regardless, the hardware system on offer at Clover Station is built-for-purpose. With a touchscreen interface, credit card processor, and printer, this POS hardware system can help you improve efficiency in the workplace. You can also add mobile payment systems to perform table-side ordering, curbside ordering, and quick payment processing.

Clover Station POS HardwareUnlike other POS providers, which may provide you with tablets or ask you to purchase iPads, the Clover Station hardware fits firmly in a mounted station; this helps give a sense of permanence to your POS setup.

Clover states that hardware can be returned within 60 days of the original purchase for a full refund of the purchase price, excluding shipping and handling. Returned equipment must be in good condition; this is a great thing to offer merchants just if it’s not the perfect solution for your business.

Integrations

Integrations and add-ons can take your restaurant’s POS platform to the next level. One of the key features I like about Clover Station’s point of sale is that it’s Android-based, and there are tons of apps and add-ons you have access to download. The list of applications on offer is one of the most extensive in the industry.

If you head to the Clover Station app store, it can be hard to avoid browsing through the endless list of apps and add-ons. Various apps can help you manage loyalty programs, create custom discounts, integrate accounting software, create restaurant websites, receive feedback, and much, MUCH more.

Clover apps

Keep in mind that while the Clover app store offers free versions of many apps, to get full functionality, most of the apps will cost you a subscription price or pay-per-use. Once you start adding many apps to get all the functionality you require, you increase your POS solution’s overall cost.

Payment Processing

Accepting payments with Clover Station is a feature that varies greatly depending on the POS provider that you’re partnering with for merchant services. In some cases, a POS provider will require you to use their credit card processing platform. In other cases, you’ll have the freedom to choose your merchant provider to integrate with your POS platform.

Fortunately, Clover Station can be integrated with a wide range of credit card processing companies. Clover Station’s parent company (First Data) will most likely pressure you to sign up for its credit card processing platform. While this can be a convenient way to set up your POS platform quickly, it also means you’re restricted from looking at competing processing companies.

Because of the number of complaints from current customers about First Data Corporation, it might be a good idea to shop around for merchant services. There’s no point in getting tied up with a company that has a poor customer service record.

That being said, Clover does claim on their website that you can cancel your processing agreement at any time, for any reason, and they do not charge termination fees.

Customer Service

As with any software or hardware platform, problems can always arise — that’s why it’s essential to have access to a fantastic customer support team. At present, Clover Station has an excellent online resource hub — you can also call or email their customer support center 24/7.

Unfortunately, the customer service record at Clover is less than ideal. Ever since First Data Corporation took over the company, Clover Station has contended with a range of different complaints. Many customers complain of mysterious hidden fees (often associated with First Data Corporation).

Also, there are complaints that it can take hours to get in touch with a customer service member. Even when customers can get in touch, there are complaints that staff members do little to fix problems. If customer service is a primary selling point for you, it may be worth avoiding Clover Station for the time being.

Our Verdict

Clover Station certainly has its benefits. Clover offers a complete all-in-one POS system with affordable pricing, sleek hardware, tons of features, and easy-to-use software. Its app store also provides you with some of the most extensive feature options currently available on the market.

And while all this bodes well for Clover Station, its connection with First Data Corporation muddles the waters. While many Clover Station users enjoy the platform, there are also extensive complaints about hidden fees and its customer service department.

Clover Station can be an option to consider for your restaurant or small business if you can get past these shortfalls. Don’t believe it’s the right solution for you? See our top restaurant picks here.


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Specification: Clover Station POS

Best For

Small Business, Full Service, Quick Service, Restaurants, Retail

Business Size

Small, Medium

POS Type

Android

Software Type

Cloud/SaaS

Free Trial

Yes

Merchant Services

In-House, 3rd Party

Pricing Model

Monthly Payment, Contract

Price Range

$-$$

Videos: Clover Station POS

Photos: Clover Station POS

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