Epos Now POS Review: Features, Pricing, and Pros & Cons

Updated January 2026 • Verified Q1 2026

Honestly, Epos Now surprised me. I’ve tested plenty of POS platforms that try to serve both restaurants and retail, but not all of them actually pull it off. This one gets pretty close.

I spent time digging through features, testing workflows, and comparing it to systems like Square and Lightspeed. Whether you’re running a busy café or a boutique with inventory quirks, Epos Now gives you enough tools to stay on top of things — without feeling overloaded.

Watch Epos Now in Action

Before diving deeper, see the system in action. This walkthrough covers the POS interface, navigation, and everyday tasks like ringing up sales and checking reports.

Quick Specs

Pros & Cons of Epos Now

Epos Now Pricing

Epos Now keeps pricing straightforward, but watch for contract terms.

What’s included: Complete System includes hardware (terminal, receipt printer, cash drawer) plus software and basic support. Software Only is for businesses with existing hardware.

What costs extra: Additional hardware, 24/7 premium support, and some advanced integrations.

*Pricing may vary by promotion or reseller. Always confirm contract terms and support costs before signing.

Key Features

Here’s what stood out when I tested Epos Now:

Device Flexibility

One of my favorite things about Epos Now is hardware freedom. You can run it on iPads, Android tablets, Windows PCs, or their proprietary terminals. You can even access the back office from a web browser. It’s rare to find a POS that doesn’t lock you into one setup.

Menu & Product Management

Building menus and managing products is straightforward. You can organize categories, create modifiers, and push changes across locations from your laptop or tablet. Scheduling specials like happy hour pricing is built-in — no third-party tools needed.

Real-Time Reporting

Sales, inventory, and staff performance data updates in real time. You can check reports from your phone even when you’re not on site. The dashboards are clean and digestible — no data science degree required.

100+ Integrations

The Epos Now App Store offers integrations with QuickBooks, Xero, Mailchimp, Shopify, and more. Some are plug-and-play, others need setup. This flexibility lets you customize without switching platforms.

Tableside Ordering

Staff can use tablets or phones to take orders directly at the table and send them straight to the kitchen. During my testing, this noticeably sped up the order-to-kitchen workflow — a real time-saver during rush periods.

Inventory Management

Real-time stock tracking, low-stock alerts, and ingredient-level management. The system can even recommend reorder amounts based on sales history. Helpful for bars and restaurants watching shrinkage.

Offline Mode

If your Wi-Fi goes down, Epos Now keeps working with 4G backup (depending on setup). Orders and payments sync once you’re back online — no lost sales during internet hiccups.

Loyalty & Promotions

Built-in tools for timed promotions, category discounts, and basic loyalty programs. No need to bolt on another app for simple reward systems.

Real User Feedback

We reviewed feedback from G2, Capterra, and Trustpilot, where Epos Now averages 4+ stars.

✅ What Users Like

• Easy setup: “Easy to understand and easy to set up”
• Product management: “Adding products is simple”
• Inventory: “Handles our inventory effortlessly”
• Flexibility: “Easy to use even for a non-technical person”
• Reporting: “Good programme to track my profit and losses”

❌ What Users Don’t Like

• Support availability: “Hard to contact during critical times”
• Training: “Did not receive adequate training”
• Bulk imports: Some users find the import process confusing
• Billing issues: “Keep taking [money] after we cancelled”
• Contract terms: Some report difficulty canceling or unexpected fees

Epos Now vs Other POS Systems

Epos Now: Best for hybrid businesses needing both retail and restaurant features with hardware flexibility.

Toast: Better for dedicated restaurants but requires their hardware and processor.

Square: Easier to start, no contracts, but can feel limited as you scale.

Lightspeed: Stronger inventory for complex retail but pricier.

Who Should Use Epos Now?

✅ Good fit for:

• Restaurants, cafes, bars, and food trucks needing tableside ordering
• Retail stores wanting flexible hardware options
• Multi-location businesses needing centralized reporting
• Hybrid businesses with both retail and food service
• Owners who want 100+ integration options

❌ Not ideal for:

• Businesses that need month-to-month flexibility (long contracts)
• Salons or fitness studios needing deep scheduling/membership tools
• Very small operations on tight budgets (Square may be better)
• Anyone uncomfortable with multi-year commitments

Frequently Asked Questions

Final Verdict

Expert Rating: 7.5/10

Epos Now is a solid all-around POS for businesses that want flexibility — run it on your own devices, pick from 100+ integrations, and use it for retail, restaurants, or both. The tableside ordering, real-time reporting, and cloud access make it a capable option for growing operations.

However, the long contracts and limited payment processor options are real drawbacks. If you value month-to-month flexibility or want to shop around for the best processing rates, this might not be your best fit. And 24/7 support costing extra is a miss for busy environments.

Bottom line: If you’re okay with a multi-year commitment and want a versatile system that works across business types, Epos Now is worth the 30-day trial. Just read the contract carefully before you sign.

About the Author

Jason Feemster
POS systems expert and founder of POSUSA.com, a trusted industry resource since 2011. With over a decade of hands-on experience testing and reviewing point-of-sale systems, he helps business owners choose solutions that actually fit their needs.