7.5/10 (Expert Score)
Product is rated as #24 in category Restaurant POS Systems

Thrive POS Review


Thrive POS Review

Updated as of December, 2022

Overview of Thrive POS

What is Thrive POS? Thrive POS, by Grandbury Solutions, has a long history of expertise serving pizza restaurants, and that’s the focus of their development. Thrive POS is explicitly built for pizza and delivery restaurants. Thrive offers a modern in-store POS solution with a branded online and mobile customer experience. iPad or Android workstations make for a cashier-friendly POS experience with integrated EMV Payment Processing.

If your restaurant does delivery, you need a robust point-of-sale system specializing in managing your complex delivery business. Thrive is a great choice to consider, and it’s a modern tablet point-of-sale designed from the start to handle delivery flawlessly.

Here’s an overview of how the software works. Once you take a delivery order, delivery fees are added based on your business rules. The dispatch green is the central point for managing deliveries. You can map the customer’s order to see how traffic is doing. You can see a 360 degrees street view of where you’ll be delivering to. From there, you’ll get driving directions from the restaurant, and with the Drive app, your drivers will always have order information at their fingertips. You’ll get arrival data and customer signatures and can always see where your drivers are located.

Thrive manages your drivers with intelligent features like banks and drops, flexible driver fees, mileage tracking, tip credit wages on the road, and rotating assignments. Driver banking features simplify settling checks, accounting for tips, and closing shifts at the end of the night with the assurance that all your cash is accounted for.

With the customer data collected, you’ll have some essential marketing data. Thrive POS can tell you who likes barbecue chicken pizzas, so you can promote that new Spicy BBQ sauce or find out who’s never ordered off your lunch menu. Market to your customers automatically with the integrated loyalty tool. Powerful delivery reports help you manage performance, respond to late deliveries and track drivers.

Thrive POS Features

Here are a few of the top features:

  • A robust customer database with integrated caller ID keeps customer information at your fingertips
  • Integrated marketing loyalty program to automatically nurture and reward your customers with emails, text messages, and secure offers
  • Last order recall
  • Customer fundraising groups
  • Deferred orders
  • Customer credits

Is Best For

Thrive is best for pizza and restaurants focused on delivery, and Thrive offers a comprehensive suite of built-in tools specifically for these types of environments.

Thrive POS Pricing

Thrive pricing starts at $149.00 per month for two terminals. Monthly costs increase as more features, such as delivery, are added. They do not have a free version, and there is no free trial, but they offer an online demo.

Our Verdict

The Thrive POS system is an excellent choice for businesses that rely heavily on delivery. The software is easy to use and helps manage delivery times, driver fees, and customer data. The integrated loyalty tool and delivery reports are both valuable marketing tools. Overall, the Thrive POS system is an excellent choice for businesses that need a robust delivery solution.


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Specification: Thrive POS

Best For

Pizza Shops, Delivery

Business Size

Medium, Large

POS Type

Android, Windows

Software Type

Cloud/SaaS

Free Trial

Demo Only

Merchant Services

3rd Party

Pricing Model

Monthly Payment

Price Range

$$$-$$$$

Videos: Thrive POS

1 review for Thrive POS

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  1. John Raymond

    I got sold on so many “great” things Thrive could do for my business. It has been nothing but an ongoing nightmare. In the pizza business for 40 years, I have made few big blunders as bringing in Thrive. Stay away. Far away. Going on 5 months and still on tech support everyday, getting nowhere.

    + PROS: Only thing I gained was online ordering integration. Pen, paper and a calculator would be an improvement. I just wanted it to do the things they told me it would do. So tired of excuses!
    - CONS: In comparison to my system it replaced it is so difficult for all my help including myself to do all the things a new POS should do. Poor order taking, akward cashing out of customers. Fingerprint logon did't work. Tried cards. Don't work on tablet, which don't work taking credit cards. So many many issues.
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