My BrewPOS review will explore the various features on offer at this popular point of sale system. If you’re looking for critical information that can help you decide if this is the right platform for your restaurant, make sure to consider all the information provided in this review. It’s time to unearth the different benefits available at BrewPOS — is it right for you and your business?
A restaurant-specific platform that comes packed with features
Restaurant management features that help you manage your entire business
Remote access to reporting
Easy navigation and a simple platform
Range of hardware devices
Strong pricing structure — especially if you need a lot of stations
Positive customer feedback
Flexible payment processing
Phone and email support
Complaints about liquor inventory inadequacies
No iOS or Android hardware available
No add-ons or integrations
Not as many features as some competitors
Overview of BrewPOS
BrewPOS is a point of sale provider that first started business in 2015. Not much is known about the parent company of BrewPOS — the platform provides users with POS software, hardware, and the option of integrated payment processing systems. BrewPOS can work for a variety of niches, but it’s built specifically for the restaurant industry.
You can use BrewPOS on a variety of different hardware systems, but Android and iOS devices are not currently supported. You also have the option to purchase BrewPOS hardware directly from the company. BrewPOS is a cloud-based POS system that provides you with remote storage and offsite access to reporting data.
This particular platform focuses on providing restaurant and bar owners with access to easy-to-use and affordable POS software. You’re able to build menus and add modifications easily — shortcuts are also available via the platform.
While BrewPOS doesn’t have any complex integrations or add-ons, it does provide users with a wide range of restaurant-specific features that can help you manage your restaurant and perform transactions.
In my review below, you’ll find more in-depth information on the various components of BrewPOS’s platform.
Let’s continue with the BrewPOS review and take a closer look at the details!
BrewPOS pricing starts at $69 per station (per month). Fortunately, BrewPOS is exceptionally straightforward about its pricing structure — I always find that this is a good sign. Far too many POS companies make you seek quotes or consultations before you can find out if it’s affordable. Below, let’s take an in-depth look at the pricing structure on offer:
One Station: $69 per month
Two Stations: $129 per month
Three Stations: $169 per month
Four Stations: $199 per month
Five Stations: $249 per month
Six Stations: $299 per month
Seven Stations: $349 per month
Unlimited: $399 per month
As you can see, the average monthly cost slightly decreases as you add more stations (in some cases). Also, if you have a large restaurant or restaurant chain, you can take advantage of BrewPOS’s unlimited option. This is an excellent option if you need access to tons of terminals.
Overall, BrewPOS’s pricing structure is definitely an upside. Keep in mind: these prices are only for the software. You can also add hardware at an additional cost.
If you’re going to choose a restaurant POS system, it’s essential to know what features you’ll have access to via your subscription. Below, let’s explore the different restaurant-based POS features available at BrewPOS:
Customize menus and add variations via a centralized portal — choose menus for certain times of the day or year
Add shortcuts and automatic modifiers to your menu to help save staff time — you can also set up courses and make variations depending on customer requests
Build tabs and split tickets with ease, as well as modify order items based on individual tickets
Track the progress of to-go orders to provide customers with solid time frames
Restaurant management features such as table timers, tab preauthorization, kitchen printer options, customer discounts, and more
Delivery order management platforms that helps you recognize numbers, view order histories and track delivery distance
Give servers a wide range of customer permissions and abilities
Track voided items or promotional discounts to help ensure all servers are acting ethically
Access reports on specific servers and their performances, as well as sales data, etc.
Provide customers with pre-set tip options — it’s easy to track tips and divide shares between staff
Inventory tracker that helps you avoid running out of essential ingredients and menu items — all in real-time
In-depth data reporting that allows you to access data from an offsite location
Touch screen hardware options
Customer support is available via phone and email
Cloud-Based or Locally Installed?
BrewPOS claims that it is a cloud-based system, and this is true for the most part. Still, you’ll need a hardware system to install the software and retain a small amount of information. The vast bulk of the platform is cloud-based, which provides you with a range of excellent benefits.
Firstly, you won’t have to worry about your hardware being stolen or damaged — all you critical reporting data will remain saved on the cloud. Also, you’ll be able to access your reporting data from an offsite location at any time. I’ll explore these reporting features in more detail in the next section of this review.
Data Reporting Features
If you’re going to invest in a modern POS platform, you need to make sure that it offers you access to advanced reporting features. At BrewPOS, you can view data reports on any computer — you don’t need to be onsite to access information.
You can also access data on inventory and divide these reports into different categories or items. All reports can be broken down into different periods of time (days, weeks, months, etc.).
BrewPOS also allows you to remotely monitor staff, times sheets, wages, and more. Lastly, you can have reports automatically printed at the end of each business day.
Unfortunately, BrewPOS doesn’t appear to have a data reporting app that allows you to access information from an application on your phone. While this isn’t a huge deal, you do find this feature with some of the other leading providers in the industry.
Industries Served & Business Size
BrewPOS is definitely geared towards the hospitality industry. While the company doesn’t offer any niche specifications, its restaurant-specific POS platform can be utilized across a broad range of restaurants, cafés, and bars. There are plenty of important features built into this platform.
As with many modern POS platforms, I recommend BrewPOS for small and mid-sized businesses. While this platform has plenty of features, it doesn’t have some things that a large restaurant may require — such as built-in online ordering.
Still, the ability to access multiple locations’ reporting data from a central location makes it suitable for a chain of restaurants. Also, the unlimited station pricing structure means that you can have a large restaurant or chain without having to incur additional software costs.
Ease of Use
BrewPOS is definitely easy to use. The software’s interface is basic — you’ll find navigating through the menu pretty straightforward. Also, you’ll be able to customize your menu with shortcuts if you want to improve how fast you and your staff can take orders.
Also, you’ll be able to benefit from the touch screen nature of this platform. Many modern POS systems are going touch screen for a reason — it helps you speed up taking orders and performing transactions. There are definitely systems with better user interfaces, but the platform’s ease of use is still a benefit at BrewPOS.
Unfortunately, there’s not way too much flexibility when it comes to hardware options at BrewPOS. BrewPOS offers a variety of touchscreen enterprise systems, stations, and tablets. In fact, you can even use ‘consumer-grade’ Windows tablets.
While all the hardware systems available via BrewPOS are reliable options, it’s slightly dissapointing that you can’t bring your own iPad or Android tablet to the table. If this is something you had planned on doing, you may want to consider working with another provider.
I recommend obtaining all your hardware and software from your vendor, so you always get the latest equipment that is compatible with the software. If you try to piece equipment together to save a few bucks, you risk spending a lot of time troubleshooting issues when everything doesn’t work together.
Integrations & Add-ons
Unfortunately, you won’t find any serious add-ons or integrations at BrewPOS. Personally, this is a bit of a letdown — most of the top POS providers have extensive integrations and add-ons available to people who are trying to get more from their point of sale systems.
You can export financial information into spreadsheets and other formats to automatically upload to your accounting or financial software. While this isn’t as good as direct integration, it still means you’ll be able to use third-party financial tools.
Compatible Credit Card Companies
At BrewPOS, you can add your own credit card processor to the platform if you want to take advantage of a particular processor’s rates. This is a great feature that you don’t find with many modern POS platforms. This also gives you the flexibility to bring your current credit card processor to BrewPOS if you’re already using a specific provider.
If you want a full list of compatible providers, you’ll need to contact BrewPOS directly — they do not publicize this information. Also, BrewPOS guarantees to match any processing rate if you decide to work with their in-house processing platform. This is another useful processing features on offer via this platform.
Customer Service and Support
BrewPOS doesn’t advertise its customer support hours, which may mean they only operate during specific business hours. If this is the case, it might not be a suitable option for people running late-night eateries and establishments. Still, I was able to find information from third-party sources that indicates they keep their phone line open 24/7.
You can contact BrewPOS customer support via phone or email. At present, there is no live chat function available for clients. Fortunately, there is a client login portal on their website that can give you access to some additional resources.
In terms of customer satisfaction, there isn’t a large amount of customer feedback available online. Most clients have positive experiences with BrewPOS. The only negative feedback I’ve been able to find is that there isn’t reliable inventory tracking for liquor and other alcoholic beverages.
When compared to other competitors in the industry, it appears BrewPOS is a strong performer in terms of customer satisfaction.
BrewPOS has a lot to offer if you’re looking for a basic POS platform that has an affordable pricing structure. If you want an affordable point of sale system for multiple locations, the ‘unlimited stations’ option is definitely good value. BrewPOS is a reliable cloud-based system that offers robust data reporting, useful restaurant management system tools, and plenty of customization for menus and promotions.
The primary downside at BrewPOS is that it simply isn’t as advanced as some of the other competitors in the market. Without any integrations and add-ons available, you don’t have the same number of features and benefits at your disposal.
Still, BrewPOS does appear to have a positive reputation with the people that use it. If you’d like to request a free demo, get in touch with BrewPOS for more information or find a local POS reseller here.
Jason Feemster is a POS specialist and the President of Point of Sale USA (https://www.posusa.com). Jason has been in the point of sale business and in information technology for over 20 years. His website and articles have been featured or quoted in many industry publications including Inc.com, Business.com, Point of Sale News, Restaurant Business Online, Channelinsider.com, and VSR Magazine. Connect with Jason Feemster on LinkedIn.
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