User Posts: Jason Feemster
User Deals: Jason Feemster
Introduced in 2010, Lavu (previously known as POSLavu) became an instant success due to its ability to adapt and improvise to various small-scale food businesses like pizzerias, food trucks, cafes, and breweries.
2 years ago
POS Type: Android, iPad POS
Loyverse is a free POS app compatible with various small businesses. It's available for iOS and Android devices with several paid add-ons. For those who want a free app, it's a good option. If you’re looking for something powerful, it may leave a bit to be desired.
Revel Systems is an iPad POS system that offers a wide range of features for restaurants, pizza shops, coffee shops, and retail stores. It has impressive features, but the price is high, and there are reports of customer service issues.
Best for table service, full-service restaurants, and bars
. Toast POS is the new industry standard and is one of the best options for new restaurant owners and industry pros alike. Toast offers sleek, easy-to-use POS software with features needed to attract new guests and drive repeat business. Current offers: Free starter kit hardware bundle
Cake POS is a modern cloud-based restaurant management system by Mad Mobile. Cake offers a wide range of hospitality features, including restaurant management, payment processing, offline payments, and more.
Best entry-level restaurant POS, easy to get started
. Square Restaurant POS is one of the significant new entrants to the restaurant POS market. The company acts both as a POS provider and a payment processor. Best for small restaurants. Current offers: Free version and up to 25% off POS hardware
Trusted by more than 25,000 small businesses, ShopKeep offers affordable POS software, hardware, payment processing, and analytics so small to medium-sized companies can grow and be more profitable.
Rezku is a complete restaurant management system that offers excellent features for restaurants of all types and sizes at a reasonable price. Includes online ordering with payment and delivery with every Rezku POS subscription.
Best POS system with no upfront costs
. Harbortouch is a complete POS solution for restaurants, bars, retail stores, salons, and small businesses. Harbortouch offers POS software and hardware with no upfront costs and free installation for the budget-minded. Current offers: Free POS software and hardware, $500 signing bonus
Square Terminal is an all-in-one tool that allows business owners to process credit card transactions and print receipts. It consists of a single piece of hardware and Andriod software that includes a payment system and a paper printer. Get 25% off for a limited time.
2 years ago
POS Type: Android, iPad POS
The Upserve POS system provides you with a full restaurant management platform that improves your business’s capabilities. It's a comprehensive system that is easy to scale and gives you a lot of features in the POS, but it will cost you.
2 years ago
POS Type: Android, Windows
There are some excellent core features available in the POSitouch platform and with the addition of Shift4's Lighthouse, you get a wide range of powerful customer engagement and business management tools. One thing I enjoy about this platform is its commitment to quick-service features, but the lack of pricing transparency is a letdown.
Square Register only works with wired USB barcode scanners. Here’s a list of the barcode scanners and compatible products.
Webstaurant Customer Service Number: (717) 392-7472
Thanks for the great comments, David. I totally agree, but I don’t think many consumers realize that restaurants are paying these hefty fees. The last time I used DoorDash, I bought Chinese food for $25.25. With the delivery fee and tipping, the total was $37.88. So I paid almost $13 in delivery fees and tips. Was it convenient, I suppose. Will I do it again..no. I felt like it was a rip-off. At that price, I’ll just drive down a mile to save $13. I had no idea how the fee structures worked.
The problem with restaurants passing on the cost is that DoorDash still charges a delivery fee, and you tip on top of that. So if the restaurant owner increases prices to cover the commissions, so now we end up paying even more for our $25 meal. A competitor would love this and could see a jump in business. I suppose a restaurant could have a separate menu with pricing for delivery to offset the fees, but this can turn into a management headache.
I’ve talked to restaurant owners who say passing on 20-30% of the commission fees to the consumer will hurt business. Maybe a split of the fees with consumers could be reasonable. I’m not anti-DoorDash, it’s definitely a much-needed service. I just think the fees and commissions should be comparable to the services being offered. If restaurant owners are comfortable with the fees, then so be it. If not, they can consider passing on the costs or bringing delivery in-house.
One thing I know for certain, it’s definitely not as simple as buying a plugin for WordPress, but there are POS systems that have the features built-in to make this happen, especially when working with a trusted POS reseller to handle the tech stuff.
Hi Tunde, thanks for the great question. Here are a few general advantages and benefits you can expect.
1) Faster service – quicker ordering and checkout, assuming you have a reliable POS.
2) Boost productivity – with features like inventory control and employee management.
3) Improves accuracy – Accurate pricing and detailed reporting.
4) Prevents errors – fewer ordering errors and less chances of theft.
5) Various payment and loyalty options give customers more options for making different payment types like credit/debit cards, contactless payments (Apple Pay), and loyalty points.
6) Cloud-based – most modern POS systems are on the cloud and have options for mobile devices, which is almost a requirement for many industries these days.
Anyway, there are just a few I could think of off the top of my head. I hope it helps!
I agree, Marty. The more restaurant owners I talk to, the more I learn that the delivery fees destroy their bottom line. Some are grateful to have a service to help their businesses stay alive, but others, especially small restaurants trying to navigate a pandemic, can’t afford it.
I know dozens of cities and counties have fee caps, but only two states – Washington and Oregon have approved statewide cap limits. States like California, New York, and Texas are considering legislation to limit third-party delivery fees charged. I think that’s a great step in the right direction, but hopefully not too little, too late.
That being said, many restaurant owners have also taken it upon themselves to offer delivery services in-house and said to hell with these services. Some more advanced POS systems offer delivery features, so something to keep in mind.
Hey thanks Thomas! Glad you found the information informative. Feel free to share on your social platforms. :)
Kevin, thanks for taking the time to comment. We actually gave Spoton POS a great rating. We do our best to keep up on the latest pricing, however, we have many reviews on our site and we always recommend that everyone check the source as this is a fast-changing industry.
As far as being wrong about hidden fees, here’s one example of a customer on your BBB page claiming hidden fees, so we report what we find. While I greatly appreciate the feedback and comment, I’m removing the link to your website, since your comment is more promotional in nature.
Thanks for the clarification, Ryan. We’ll get that updated in the review, much appreciate the feedback.