HungerRush POS Review: Pricing, Features, Pros & Cons

Updated: January 2026 • Verified Q1 2026

HungerRush is a Houston-based restaurant technology company serving the hospitality industry since 2003 (originally as Revention). The company serves 18,000+ restaurant locations including Hungry Howies (500+ locations), Jet’s Pizza, Dairy Queen, Popeye’s, and Sbarro.

The platform combines POS, online ordering, delivery management, loyalty, marketing automation, and OrderAI — an AI system that handles phone and text orders automatically. This focus on delivery and digital ordering makes HungerRush particularly strong for pizza shops and QSR where phone orders are significant.

Pros & Cons

HungerRush Pricing

HungerRush doesn’t publicly list detailed pricing — contact sales for a custom quote. Based on company reps and third-party sources:

Key Features

OrderAI — AI Phone & Text Ordering

HungerRush’s standout feature. OrderAI Talk answers calls, takes orders, and processes payments automatically — no hold times, unlimited simultaneous calls. OrderAI Text lets customers order via SMS. Jet’s Pizza uses it at 350+ locations with 92% order success rate.

Delivery Management

• In-house drivers: One-touch dispatch, GPS tracking via Google Maps, zone management
• Third-party delivery: Direct integration with DoorDash, Uber Eats, Grubhub (no separate tablets)
• Caller ID integration: Customer info pops up automatically
• Driver Track: Real-time visibility from dispatch to delivery

Online Ordering

• Custom-branded website built by HungerRush
• Mobile app for customers
• Order throttling during peak times
• Orders flow directly to POS — no manual entry

Marketing & Loyalty

• Done-for-you marketing: Email and text campaigns designed by their team
• Loyalty program: Customizable points and rewards
• Text marketing: 98% open rates via OrderAI

Reporting & Back Office

• Cloud-based dashboard accessible anywhere
• Real-time inventory and sales tracking
• Multi-location rollup reporting
• Labor management and scheduling

Integrations

• Delivery: DoorDash, Uber Eats, Grubhub, Postmates
• Scheduling: 7shifts, HotSchedules
• Accounting: Restaurant365
• Payments: Worldpay, First Data (Fiserv)

Real User Feedback

✅ What Users Like:

• “HungerRush is the best POS I’ve used. Ease of use, amazing customer service, amazing installation.”
• “We have used them for almost 10 years and they have been consistent and always willing to help.”
• “The delivery dispatch setup is very intuitive, the way it ties into the map.”
• “Best in pizza and delivery.”
• “All-inclusive — not like other POS companies that require you to piece it together.”

❌ What Users Don’t Like:

• “Your contract will auto-renew without notice, then they’ll tell you that you need new hardware.”
• “Customer service fast to answer, but really slow to fix your issue. Most of the time they have to escalate.”
• “Costs are higher than competitors and sometimes increase unexpectedly.”
• “MySQL errors — you will get to learn all about this wonderful term.”
• “It’s really hard to get ahold of the accounting department.”

HungerRush vs. Competitors

Who Should Use HungerRush?

✅ Best fit for:

• Pizza shops and delivery restaurants: Built for this segment with advanced delivery tools
• Multi-location chains (10-500+ units): Proven with major brands
• High phone order volume: OrderAI can dramatically reduce phone labor
• Heavy DoorDash/Uber Eats users: Direct integrations eliminate tablet clutter

❌ Not ideal for:

• Budget-conscious single locations: $199/mo is steep vs Toast or Square
• Full-service fine dining: Better options exist (Toast, TouchBistro)
• iPad-first operations: Windows-based at core
• Short-term needs: Contract auto-renewal can lock you in

FAQ

Verdict

HungerRush is a powerful restaurant POS that excels in the pizza and delivery segment. OrderAI is genuinely innovative — handling unlimited phone orders with AI is transformative for high-volume operations. The direct integrations with DoorDash, Uber Eats, and Grubhub eliminate major operational headaches for delivery-focused restaurants.

However, at $199/month it’s significantly pricier than Toast ($69) or Square ($60). Mixed reviews around contract auto-renewals, inconsistent support, and billing issues are concerning. Your experience largely depends on getting a good customer success manager.

Recommendation: Strong choice for pizza/delivery operations that can leverage OrderAI. For other restaurant types or budget-conscious operators, compare against Toast or Speedline first.

About the Author

Jason Feemster
POS systems expert and founder of POSUSA.com, a trusted industry resource since 2011. With over a decade of hands-on experience testing and reviewing point-of-sale systems, he helps business owners choose solutions that actually fit their needs.